What is Scene+?
Scene+ is one of Canada's leading lifestyle loyalty programs. The Scene+ program offers members opportunities to earn and redeem points when and how they want to be rewarded. Members can earn and redeem Scene+ points at FreshCo and other participating grocery stores and pharmacies, for travel with Expedia, movies at Cineplex, dining at Swiss Chalet, Harvey's, Montana's and more.
Where can I earn Scene+ points?
Scene+ offers members rewards their way - allowing them to earn points on things like movies, banking, entertainment, shopping, dining, and much more.
You can now earn Scene+ points at Chalo! FreshCo and other participating grocery and pharmacy locations in Western Canada (BC, AB, SK, MB). Scene+ members can already earn and redeem at participating grocery stores and pharmacies in Atlantic Canada (NB, NS, PEI, NFLD). For a full list, please visit sceneplus.ca.
Where can I redeem Scene+ points?
Scene+ offers several ways to redeem points on things like travel with Expedia, movies, gift cards, Apple and Best Buy products and dining. You can also redeem your Scene+ points for an account credit on eligible Scotiabank debit and credit cards.
You can now redeem Scene+ points at Chalo! FreshCo and other participating grocery and pharmacy locations in Western Canada (BC, AB, SK, MB). 1000 Scene+ points redeemed is equal to $10 toward your purchase. For a full list, please visit sceneplus.ca.
How do I earn Scene+ points in store?
There are a few ways to earn Scene+ points at Chalo! FreshCo, including:
Everyday Rewards: Earn points through weekly flyer events and everyday product offers in-store
Personalized Offers: Sign up to receive weekly offers just for you, delivered to your email or grocery store App
Pharmacy: In Provinces, where permitted by law, you will be able to earn Scene+ points on the full cost of prescriptions at Chalo! FreshCo Pharmacy to a maximum of 5000 Scene+ points per day.
Banking Products: Earn even more points by shopping at FreshCo and other participating grocery stores using a Scotiabank debit or credit card.
How do I sign up for a Scene+ card?
If you already have a Scene card, you're automatically a Scene+ member. To enroll to become a Scene+ member, please visit www.sceneplus.ca/register
Are physical Scene+ cards available or do I need to download the Scene+ app?
Yes, customers can pick up a physical card and enrollment kit in in-store. Please note that only one physical card is available per Scene+ account, but additional family members are able to download the Scene+ app and use the same Scene+ account to rack up points for the family.
Can I have more than one physical card for my account?
Members can only have one Scene+ physical card per account. For access to your card at your fingertips, or family sharing, download the Scene+ app.
How do I earn and redeem Scene+ points at Chalo! FreshCo?
Simply ensure your Scene+ card is registered and scan it in store to earn Scene+ points.
How do I redeem Scene+ points at Chalo! FreshCo?
Simply tell your cashier that you'd like to redeem Scene+ points on your purchase. You can get $10 off your bill for every 1000 Scene+ points redeemed.
I'm already a Scene+ member, how do I find my Scene+ membership number?
You can get your Scene+ membership number emailed to you by visiting the Send me my card page on the Scene+ website. If there has been a change to your email or you require further assistance, please contact Scene+ support at 1-866-586-2805.
Can I transfer Scene+ points to a family member or friend?
No, Scene+ points are non-transferable.
Will Scene+ Points expire?
Your Scene+ account may be closed if it remains inactive for more than 24 consecutive months.
However, if you have a Scene+ Scotiabank product linked to your Scene+ card, your points won't expire as long as that Scotiabank product remains open.
You'll be notified in advance if your account is ever at risk of being closed.
How can I find out how many Scene+ points I have?
You can find out how many points you have by logging into your account on sceneplus.ca or opening the Scene+ app. You can also link your Scene+ card to your FreshCo account and view your points balance in the FreshCo app or on mygroceryoffers.ca
I can't see my Scene+ points balance on my app. What do I do?
If you are having trouble with your Scene+ app, please contact Scene+ Support at 1-866-586-2805.
I scanned my Scene+ card but I'm missing some points. What can I do?
Be sure to keep your receipt and visit our in-store Customer Service desk or email support@sceneplus.ca.
How do I register to receive personalized Scene+ offers at Chalo! FreshCo?
There are three ways you can register to receive personalized Scene+ point offers:
- Sign up for a Chalo! FreshCo account and register your Scene+ membership number
- Sign up for an account on www.mygroceryoffers.ca to receive personalized offers from FreshCo and other participating grocery stores
- Download the FreshCo app and link your Scene+ card
What are personalized Scene+ offers?
Personalized Scene+ offers are weekly offers that are just for you, delivered to your email or FreshCo app, selected based on your shopping activity. While you will receive grocery store offers through your Scene+ app, your personalized offers are only available on the FreshCo app or www.mygroceryoffers.ca
Will my personalized grocery offers appear on the Scene+ app or website?
While you will receive weekly grocery product offers on the Scene+ app and website, personalized offers are only available in participating grocery store apps, by email from a participating store, or on mygroceryoffers.ca.
Don't Pay more
YOU'RE ALMOST THERE!
Just a few more steps to sign-up and start saving up to $4 on every prescription. You'll also get our member e-newsletter, offering on-going wellness tips and more.
CHALO! FRESHCO IS PLEASED TO OFFER YOU MORE GREAT SAVINGS!
Enroll in the Don't Pay More Benefits Plan at Chalo! FreshCo and you and your eligible dependents will receive coverage of up to $4 for each prescription processed at Chalo! FreshCo. Enrollment is free and the coverage applies to any prescription. This coverage is available to anyone with or without an existing benefits plan.
ENROLLMENT IS EASY - HERE'S HOW:
STEP 1
Click through to MHCSI, our plan administrator's secure website.
STEP 2
Use the following credentials to log-in:Group Name - CHALO BENEFITS PLAN (copy and paste or type exactly as you see here)
Group Password - CHALO123
STEP 3
Complete the program sign-up process on the MHCSI website.
STEP 4
Once your application is processed, your welcome package including yourDon't Pay More benefit card, will be mailed within 10 business days. Enroll Now
FREQUENTLY ASKED QUESTIONS
What is the Don't Pay More Benefits Plan?
The Don't Pay More benefits plan is an exclusive offering to Chalo! FreshCo customers. This supplementary drug benefit plan provides Chalo! FreshCo customers with coverage of up to $4 per prescription when filled at a participating Chalo! FreshCo Pharmacy. There is no out-of-pocket cost to the customer to participate in this program.
What are the participating locations?
This program is available at five participating locations: Chalo! FreshCo Newton, Strawberry Hill and Abbotsford in BC, and Tamarack and Saddletowne in Alberta.
Are my family members able to use the benefits plan?
Yes, all enrolled dependents are eligible to receive the pharmacy co-pay benefit.
How do I participate in the Don't Pay More Benefits Plan?
Once registered, simply present the Don't Pay More benefits card at participating FreshCo locations when filling your prescriptions.
If I have a private or provincial drug plan, can I still enroll for the Don't Pay More Benefits Plan?
Of course! The Don't Pay More Benefits Plan is available to anyone with or without an existing benefits plan and will complement your primary drug plan. The Don't Pay More Benefits coverage will apply to the remaining balance after your private or provincial drug coverage is applied.
Who is MHCSI - Managed Health Care Services Inc.?
MHCSI is a national Pharmacy Benefit Manager. MHCSI is partnered with Chalo! FreshCo to bring this exclusive offer to you. Visit www.mhcsi.ca to learn more.
How can I contact MHCSI?
To reach a member of the MHCSI team Monday to Friday 8:00am - 5:00pm AST, you may call, fax or email:Toll free: 1-888-686-6427 Fax: 902-481-7114 Email: mhcsi@mhcsi.ca
